DISPUTE REASON TRACKER

What’s the importance of a dispute reason tracker?

You frequently write dispute letters for various reasons when you work in the credit repair industry. Hence, it’s imperative that you keep a record of all of them because if you consistently use the same disagreement justification in your dispute letters, the recipient might mistake it for a frivolous letter.

However, using business credit repair software eliminates the need to manually track the reasons for your dispute letters. It contains a feature that lets you keep track of every reason you use.

If you want to keep track of all the reasons you included in your dispute letters, go to the dashboard and click on customers.

Then you will be routed to the customers’ screen, where you can manage each customer one by one.

To find customers with the same status, utilize the status filter.

You can also use the search box to look for a specific customer by searching for their name or email.

Once you have the customer’s profile, go to the action column and click the customer information icon.

Then you will be routed to the customer’s information, where you can manage various aspects of your customer’s account.

And at the bottom part of the customer’s information, you will see the dispute reason tracker.

-In this area, you can track all the dispute reasons you have used in each letter sent to the credit bureaus. If you use the same dispute reasons multiple times, this could produce a frivolous letter from the credit bureaus. Hence, it would be best if you gave a reason based on your customer interview results.

Click all if you want to see all the reasons you used.

Click credit bureau if you just want to see the reasons you used for a credit bureau.

Click creditor to see the reasons addressed to creditors only.

Click collector to see the reasons you use for collectors’ dispute letters.

Then click respond to view the reasons you gave for your response.

The term “dispute reason” refers to all arguments, details, reasons, and supporting materials for your dispute letter. Hence, conducting an interview with your customer is crucial if you want to increase the likelihood that your dispute letter will result in the customer’s credit report being corrected.