How to send text in the software?
You will need to integrate a 3rd party communication platform (Twilio) into the Software for you to use the Text feature. You can find this under Company>Notify/Automation>SMS with Twilio.
To learn more, please visit this link:
https://training.clientdisputemanager.com/hc/en-us/articles/7443571279123-SMS-with-Twilio-Overview
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