Dispute Flow Training Video

This training video provides a complete overview of the Dispute Process in the Client Dispute Manager software, from importing a customer’s credit report to managing multiple dispute rounds. 

You’ll learn how to import and review credit report data, create disputes using either AI Metro 2 Attack Letters or the manual dispute process, print and mail dispute letters, track dispute progress, check for updates and results, and move clients through future dispute rounds. 

The video also covers dispute tracking, follow-up notifications, progress reporting, and archiving completed rounds to maintain an organized dispute workflow.