How to Get Support in Client Dispute Manager

Client Dispute Manager offers multiple support options so you can get help when you need it. Whether you prefer real-time assistance, email support, or live training, there are several ways to connect with the support team.

This article explains all available support channels and how to use them.

Support Options Outside of the Software

You can reach the support team even when you are not logged into the software.

Website Live Chat

Visit www.clientdisputemanagersoftware.com

• Click the chat icon in the lower right of your screen

• Chat with a support team member in real time

• Best for quick questions or general assistance

Website Contact Form

Use the contact form at:
https://clientdisputemanagersoftware.com/contact-us/

• Submit a support request anytime

• A team member will follow up by email

Email Support

• Send us an email at support@clientdisputemanager.com

• Use this option for detailed questions or follow-ups

• Include as much information as possible to get faster help

Support Options Inside the Software

When logged into Client Dispute Manager, you have access to additional support tools.

Real-Time In-App Chat

• Click the chat icon found on the lower right of the software screen to open the chat box.

• Chat live with a support team member directly inside the software

• Ideal for quick help while working in your account

Create a Support Ticket

• Go to the Help section inside the software

• Submit a support ticket with your question or issue

• You can upload screenshots or files as well.

• Tickets allow you to track responses and updates

Schedule a 1-on-1 Live Zoom Walkthrough

• Book a live Zoom session with a support specialist

• Click the Free Walk Through in the Help section of the software

• Great for personalized guidance and feature walkthroughs

• You can also book using this link: https://clientdisputemanagersoftware.as.me/schedule/7ef25196 

Daily Live Training

Join live training sessions held every Mondays to Fridays at 2:00 PM EST on Zoom

• Learn how to use features step by step

• Ask questions during the session

• Helpful for both new and experienced users

• You can also join by going to this link: https://clientdisputemanagersoftware.com/thank-you-and-free-software-training/ 

In-Software Support Email

Email: support@clientdisputemanager.com

• Accessible directly from inside the software

• Best for account-related or system questions

Knowing where and how to get help allows you to use Client Dispute Manager with confidence and keep your workflow running smoothly.