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  1. clientdisputemanager
  2. Frequently Asked Questions
  3. FAQ's

FAQ's

  • Am I not able to add my company info during the trial period?
  • Which package must I activate to get access to the Mastery Credit Repair Class?
  • What is a Smart Interview?
  • Where can I find the credit score?
  • Does CDM update the credit score automatically?
  • Is Social Security required in sending letters to the bureaus?
  • How can my employees see the clients in the software?
  • How can I reactivate my suspended account?
  • What does it mean when you get an error message that says "Illegal Characters Detected" when uploading documents or images?
  • Do Attack Engine letters need to be sent to print too?
  • When I create a new client in the system and select active status, do they get the agreement to fill out, or do I manually have to send it to them?
  • Where do I go to find more information about the Metro 2 dispute program?
  • How do I send a link to a client to set up their online portal password?
  • How to sign up for the Client Dispute Manager affiliate program?
  • Can I change my billing due date for the software payment?
  • How much virtual cash do I have for my starting plan?
  • How much virtual cash do I have for my platinum plan?
  • How to add the lead forms to my website?
  • May I have the information for the webmasters?
  • How to add funds to my AI?
  • How can I renew my yearly plan account?
  • How to reset the client portal password?
  • I sent a Metro Attack Letter to bulk print, but after activating LetterStream, it is no longer visible. Why?
  • How can I change my password for the software?
  • How to import Privacy Guard reports into the software?
  • If I activate my membership, what benefits will I get today?
  • How do I send a link for payment to a client?
  • What features can you use in the 30 days?
  • Does the software have a fax option?
  • How can I manually pull out a credit report?
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