Progress: 6 of 30 Days

Day 6 Feature: Credit Analyzer

Taking the time to understand what's being reported is an important step before moving into the dispute process.

Why This Matters

Before disputing, you need to review what is reporting, who is reporting it, and which bureau is reporting the information.

A thorough review helps you understand the customer's credit profile and identify items that may require further investigation.

This training will show you how to review the information within a credit report and navigate the different sections available inside CDM.

Step 1:

Build a Credit Analyzer

Please follow the steps on the training video above.

Step 2:

Review Personal Information

Open the customer's credit analyzer and review the personal information section.

Look for items such as names, addresses, employers, and other identifying information that appear on the report.

Step 3:

Review Negative Items and Public Records

Review the negative accounts, public records, and other reported information on the credit report.

Pay attention to who is reporting each item, which credit bureau it appears on, and make note of anything that may need further review.

Review the credit report and identify at least one item that may require further review.

You now have a better understanding of how to navigate and evaluate the information contained within a credit report.

If you need assistance reviewing the report or understanding any section of the credit report:

We're here to help you succeed.