Progress: 7 of 30 Days

Day 7 Feature: Dispute Manager

Today you'll create your first dispute letter inside CDM.

This is where you'll begin using the software to manage and organize the dispute process.

Why This Matters

A dispute letter is one of the core tools used in the credit repair process.

Before you can begin challenging information on a credit report, you need a system for selecting items, organizing disputes, and generating letters. CDM helps streamline this process by keeping everything in one place.

Where to Click

This training will walk you through the Dispute Manager and show you how to create dispute letters inside CDM.

What To Do Inside CDM

Step 1: 

Open the Dispute Manager

Open your customer's credit report and navigate to the Dispute Manager section.

Review the accounts and items available for dispute selection.

Step 2: 

Select an Item to Dispute

Choose one account, inquiry, personal information item, or other reporting item from the credit report.

Review the available dispute reasons and select the option that best fits the item you've chosen.

Step 3: 

Create Your First Dispute Letter

Generate a dispute letter and review the information before saving it.

Take a few minutes to familiarize yourself with how CDM organizes dispute items, dispute reasons, and letters within the customer's profile.

Your Goal Today

Create your first dispute letter inside CDM.

Need Help?

If you get stuck creating your dispute letter, attend a live group training session or contact our Support Team for assistance.

• Click Here to Visit the Different Support Channels 

• Click Here to Join a Live Training Session

   

We're here to help you succeed.

Go to Next Action — Day 8: Understand the Dispute Workflow ➡️